Returns

Returns for damaged kits or kits missing components:

If your kit arrives damaged or is missing a component then we will happily sort out a return and replacement for you, just fill in our contact form with your order number and a description of your issue and we'll get back to you very shortly.

Returns for any other reason:

We're a very small business so we're unable to offer the free returns service that larger retailers can.

The only exception to that would be if your kit has arrived damaged or missing a component, in which case you would be entitled to return the item for a replacement.

If you would like to return your kit then you will need to send it back to us at your own cost, and we will refund you the cost of your original order minus any postage fees you paid. For our free delivery service we will subtract a £3.50 shipping charge from your refund.